Frequently Asked Questions
Do you provide home care in the surrounding areas of each city?
Absolutely! We have caregivers throughout the five boroughs of NYC (Manhattan, Brooklyn, The Bronx, Queens, Staten Island) as well as in Nassau County. Our services are also available throughout Massachusetts, in areas like Boston, Lowell, Framingham, Worcester, Newton, and in Chicago.
Are your rates the same in all areas?
No, our rates are different depending on the area you are in. Please call 1-800-856-2836
to get a rate for your needs.
Do you have offices in each area?
Yes. Our headquarters are located in Manhattan, and we also have offices in Boston and Chicago.
Do I have to visit your office to book home care?
No, you do not have to visit our office to book our services. You can get started by filling out our form here or by calling us at 1-800-856-2836
Do you accept Medicaid? Do you accept insurance?
Yes, we do accept Medicaid. We work with a wide variety of insurance providers, and also accept private pay. Our care coordinators will be happy to discuss insurance plans, billing, and payment with you. Call 1-800-856-2836 any time to inquire.
My city is not listed in your service locations. How do I get home care?
We are rapidly adding cities to our service locations. Please fill out the form below and we'll notify you when we offer our services in your area.